Privacy Policy

1. Overview

Rare Index LLC ("Rare Index", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you access our websites, dashboards, and services (collectively, the "Service").

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Account & Contact Information

When you create an account or join a waitlist, we may collect:

• Full name
• Email address
• Authentication identifiers (e.g., from Auth0, Google, Apple)

2.2 Portfolio & Asset Information

When you use Rare Index's portfolio tools or RI Certified experiences, we may collect information about your collectibles, such as:

• Asset descriptions (e.g., card name, watch reference, set number)
• Purchase date, purchase price, and cost basis
• Estimated or realized sale prices
• Condition, grade, or certification details (where provided)
• Images or documents you upload for your own records

2.3 Usage Data & Analytics

We automatically collect certain technical information when you use the Service, including:

• IP address and approximate location
• Device and browser type
• Pages viewed and actions taken within the app
• Time spent on the Service and referral URLs

2.4 Cookies & Similar Technologies

We use cookies and similar technologies for authentication, session management, security, and analytics. You may adjust your browser settings to limit or disable cookies, but some features of the Service may not function properly without them.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and improve the Service;
• Authenticate users and secure accounts;
• Display valuations, indices, and analytics for your portfolio;
• Develop new features, dashboards, and intelligence tools;
• Communicate with you about your account, updates, and support;
• Monitor performance, troubleshoot issues, and prevent abuse or fraud;
• Comply with legal and contractual obligations.

We may use aggregate or de-identified data (which does not identify you personally) to improve our models, benchmarks, and market insights.

4. Legal Bases (Where Applicable)

Where required by law (e.g., in the European Economic Area or similar jurisdictions), we rely on the following legal bases to process your personal data:

• Contract — to provide the Service you request;
• Legitimate interests — such as improving the Service, enhancing security, and preventing abuse;
• Consent — for certain cookies, marketing communications, or optional features, where you choose to opt in;
• Legal obligations — to comply with applicable laws and regulations.

5. How We Share Information

We may share information with:

• Service providers that help us operate the platform (e.g., hosting, cloud infrastructure, analytics, authentication, email providers). These providers are bound by contractual obligations to protect your data.
• Data and integration partners where necessary to power valuations, benchmarks, or RI Certified experiences, in ways that respect contractual limits and privacy requirements.
• Legal and safety purposes — when we believe disclosure is reasonably necessary to comply with law, protect our rights, or prevent fraud, security, or safety issues.
• Business transfers — in connection with a merger, acquisition, financing, or sale of all or part of our business, consistent with applicable law.

We may share aggregate or de-identified information (for example, overall index metrics or anonymized portfolio statistics) that does not identify you personally.

6. Data Retention

We retain personal data for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Policy, and comply with legal obligations. You may request deletion of your account and associated data as described below.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, such as:

• Accessing a copy of your personal data;
• Requesting correction of inaccurate information;
• Requesting deletion of your account and personal data;
• Objecting to or restricting certain processing;
• Withdrawing consent where processing is based on consent;
• Portability of certain data to another service.

To exercise these rights, please contact us at support@therareindex.com. We may need to verify your identity before fulfilling certain requests.

8. International Data Transfers

Rare Index may process and store information in the United States and other countries. By using the Service, you understand that your information may be transferred to, and processed in, jurisdictions that may have data-protection laws different from your country of residence.

9. Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Service is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Material changes may be communicated via the Service or by email where appropriate. Your continued use of the Service after any update constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rare Index LLC
Email: support@therareindex.com